Product engineering · In development
Auxio
Voice and scheduling tools for plumbing businesses.
Product engineering for Alice, an AI receptionist designed to answer calls, collect job details, and support appointment booking.
- My role
- Product engineering and workflow development
- Updated
The problem
A plumber working on a job cannot always stop to answer the phone. Auxio is developing Alice to collect caller and job information and help businesses manage appointment requests.
My contribution
I contribute to product engineering across the application and the workflows around it. My work includes onboarding, navigation, and the business-facing interface, alongside testing the paths a user takes through the product.
I work with a team and use AI-assisted development tools. My contribution includes defining work, reviewing implementation, and checking behavior; the product is a shared effort.
Technical approach
The product connects a voice interaction with a business workflow: collecting information, applying scheduling rules, and making the resulting activity understandable to the business. The public site includes a sample call so visitors can hear the intended experience.
A decision that matters
A convincing sample call does not establish that the whole product is ready. Onboarding and the business-facing workflow need attention too. I treat these paths as part of the product rather than stopping at the voice demonstration.
Current scope
Auxio is in development and its public site offers a waitlist. The capabilities described here explain what we are building; they do not establish customer adoption, revenue, or measured reductions in missed calls.